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The Social Impact of New Communication Technology
Bibliography The following books concern the
social and cultural impact of information and
communication technologies. Graduate students in the
communication program at the University of Houston have
provided short summaries of some of the books. David F.
Donnelly, Ph.D.
Other related bibliographies and resources:
Brockman, J. (1996). Digerati: Encounters with the
cyber elite. San Francisco: HardWired. (Summary taken from my review in The Houston Chronicle,
July, 1997. David Donnelly. )
We are inundated with McLuhanesque cyberspace
commentary. We are told frequently what the Internet is,
what it will be, and, most significantly, how this new
medium for communication will forever and irreversibly
alter our sense of self, our notions of community, our
culture, our society. John Brockman has pulled together a
collection of such thoughts offered by 33 commentators in
his book Digerati: Encounters with the cyber elite. (HardWired,
1996.) The chosen pundits are, in Brockman's words,
"representative of a much larger group of cyber elite, and
as a group, they constitute a critical mass of doers,
thinkers, writers, connected in ways they may not even
appreciate, who have tremendous influence on the emerging
communication revolution surrounding the growth of the
Internet and the World Wide Web."
(In summation, the book) represents an important
contribution to the difficult task of articulating
expectations for this new emerging medium. "
For a complete review please go to the
Houston
Chronicle's review.

Burstein, D. and Kline, D. (1995). Road Warriors:
Dreams and Nightmares Along the Information Highway. New
York, NY: Dutton. (Summarized by Robbin M. Mallett,
11/4/96).
Road Warriors: Dreams and Nightmares Along the
Information Highway skillfully combines an insider's view
of the information sector with an outsider's objectivity.
Writing from a stance they term "real-world futurism,"
Burstein and Kline provide insightful analysis and context
which allows even a "newbie" to grasp and comprehend the
myriad forces behind the Digital Revolution. The book is
skillfully written, combining statistics and technical
detail with summary, analysis, and story-telling to
produce a dramatic behind-the-scenes account of the battle
over America's technological and economic future. The
authors exhibit an incredible intellect and command of
language, using metaphor and colorful description to
convey the dizzying pace and scope of technological
change, without resorting to the sort of unsubstantiated,
overblown hype flowing unchecked from corporations,
political leaders, and the media. Road Warriors is no
quick read. It is a 450 page behemoth, which is befitting
as complex a subject as technology's impact on our
collective future. Road Warriors should be required
reading for every college student, because it
intelligently describes and interprets the technological
forces that will radically transform their daily lives.

Crandall, R. & Levich, M. (1998). A Network
Orange. New York, NY: Springer-Verlag New York, Inc.
(Summarized by Tara D. Johnson, 11/2/98)
In "A Network Orange", technologist Richard
Crandall and philosopher Marvin Levich examine the complex
technological issues facing educators, computer
users and designers. As computers emerge as a key element
of our society, these authors call for closer scrutiny of
the technological "revolution."
"A Network Orange" addresses the issues of
obsolete hardware and incompatibility which renders
computers inefficient and costly, a concept the authors
call a "conspiracy of parts." They also discuss artificial
intelligence, the value of bulletin boards, chat rooms and
the World Wide Web, and the issues surrounding virtual
realities. The final section addresses the role of
technology in education.
This collection of essays is a skillfully-written,
critical examination of the issues in the computer age
that give rise to the problems insinuated in the book's
title. Just as the Cockney expression "as queer as a
clockwork orange" implies that things that appear to be
ordered and natural, on further inspection, are chaotic
within, "A Network Orange" implies that modern computing
may not be the technological fix for which so many are
looking and requires further investigation. The clear
writing and lack of mind-numbing technical jargon makes
this book an easy, yet thought provoking read.

Ganley, O. H. and Ganley, G. D. (1989). To inform or
to control? The new communication networks. (2nd ed.). NJ:
Ablex Publish Corporation. (Summarized by Nai-Yuan Chang,
11/4/96.)
The first edition was published in 1982, and the
revised edition was released six years later. The revised
edition includes several new chapters and has been updated
to incorporate changes in industrial structures,
institutional and management arrangements, and global
politics. The book is divided into two sections. In the
first section, the authors discuss the emergence of the
new technology and its impact on every aspect of American
society. This section covers economic and political
aspects of information technology, international
communication, and the related impact on US international
relations. In the second section, the authors discuss
significant changes which transpired in the late 1980s For
example, they discuss the rise of the services sector, as
well as communication technology's impacts on warfare. In
the last chapter, the authors examine some of the critical
communication and information policy issues of the 1990s.
(Summarized by Nai-Yuan Chang, 11/4/96.)

Gimpel, J. (1995). The end of the future: the
waning of the high-tech world. Westport,CT: Praeger
Publishers. (Summarized by Stuart Taff, 11/4/96).
The end of the future is a collection of arguments
for returning to less complicated technologies of the past
in order to ensure future growth. Scenarios ranging from
pharmaceuticals to rocket science provide diverse areas to
bolster the premise. High-tech research is presented as
having many potentially toxic side effects, endangering
the world. Dependence upon technological innovations by
Western civilization to maintain its economic dominance of
the world is depicted as destructive to the society's
infrastructure. Increasing investment in high technology
will ultimately be, in the author's view, destructive. The
author suggests that nations investing in less capital
intensive projects will rise to world economic dominance,
and those committed to capital intensive technologies may
never bear the fruit of their labors.

Koelsch, F. (19xx) The Information Revolution: How
it is changing our world and your life. (summarized by
Bill Cassidy, 11/4/96).
In his introduction to the book, Frank Koelsch
states that the "Information Age is as obsolete as
20-year-old computers." He prefers the term "Infomedia
Age." According to Koelsch the infomedia industries
(computing, communications and consumer electronics) are
converging and such action will drive and accelerate the
already rapid rate of technological development. The major
portion of this book covers new technological developments
such as smart homes, interactive television, and
teleshopping. The book also tracks the development of the
computer industry from its beginnings to today. While it
is useful in addressing new developments, the book fails
to live up to its title and provide adequate analysis of
the true effect these impeding changes will have on our
society.

Postman, Neil (1992). Technopoly: The Surrender of
Culture to Technology. NY: Alfred A. Knopf. (Summarized by
Yu-Ting Lo, 11/4/96).
In this book, Neil Postman critiques the
optimistic view of technology, in an effort to counter the
over enthusiasm of those who uncritically support
technological progress. By tracing the historical
development of technology, the author discusses specific
ways in which technology controls everything from medicine
to bureaucracy, from politics to religion. Postman
concludes that we now live in a world that is approaching
what he calls a "technopoly." He defines a technopoly as a
system in which technology of every kind is granted
sovereignty over social institutions and national life,
and therefore technology becomes self-justifying,
self-perpetuating, and omnipresent. Under such a system,
individuality and freedom are undermined and constrained.
Postman argues that to avoid becoming a technopoly, there
must be an awareness of and resistance to the dangers of
technopoly.

Sale, K. (1995). Rebels Against The Future. New
York, NY: Addison Wesley. (Review by Mike Nagy.)
Sale takes us to the England of 200 years ago, the
age of the Luddites, and the beginning of the Industrial
Revolution. Comparing the original Luddites and their
cause to Neo-Luddites and the social and economic climate
of the United States today, Sale draws very disturbing
parallels. Essential reading for anyone wanting to
understand the true impact of a technological society on
people and culture.

Shenk, D. Data Smog: Surviving the Information
Glut. Harper Collins. (Summarized by David Donnelly 2/11/98)
David Shenk is not optimistic about the
Information Age. Accurate and vital information is being
choked by erroneous, useless and noxious "information
pollution," he says, and predicts that the long-term
effects of this trend are grave. His book is built on 13
"laws of data smog." Some of these laws are familiar
laments, reiterated or restated as maxims. For example,
law No. 3, which says that "computers are neither human
nor humane," is an oft stated critique. Some of his laws
undermine familiar rhetoric. No. 4 holds that "putting a
computer in every classroom is like putting an electric
power plant in every home." Prior to writing the book,
Shenk was a self-described "Information Midas,"
downloading and storing vast quantities of digital
information. His discussion of these laws builds upon
personal experiences, anecdotes, revelations, confessions
and the occasional statistic.
For the rest of the summary please see the review
in the
Houston
Chronicle.

Slouka, M. (1995). War of the Worlds: Cyberspace and
the High-Tech Assault on Reality. NY: Basic Books.
(Summarized by Abbie Watkins, 11/4/96).
Mark Slouka's book is one person's
thought-provoking attempt to keep the virtual world from
destroying our perception of reality. Although convincing
at times, Slouka's negative vision of how technology
impacts our lives is rather one-sided. Slouka is quick to
claim he is not a Luddite, but simply a humanist who is
trying to save what he believes is critical to our
survival: real life.
Slouka fears that real life may be marked with an
asterisk in the future in an effort to distinguish it from
the world of illusion. In the book's six chapters, he
discusses technology's attack on death, identity, place,
community and reality itself. Slouka concludes with his
viewpoint of essentialism and offers it as the key to
saving real life.
Throughout the book, Slouka argues that we must
begin thinking about the positive and negative impacts of
technology on our society and should always answer the
question "why" when we introduce something new. He
believes it is only with this constant questioning and
awareness of technology's affect on us that we will be
able to maintain a proper relationship with the world.
Although Slouka's views are often extreme, if we
think of this book as simply a "speedbump on the
fiber-optic superhighway," it is instructive for we learn
about the possible negative impacts of technology should
we let it run our lives.

Spinello, R. (1995) Ethical Aspects of Information
Technology. Englewood Cliffs, NJ: Prentice Hall.
(Summarized by Jim Williams, 11/4/96).
Ethical Aspects of Information Technology is an
excellent resource for discussions on the connection
between ethics and information technology. By presenting
case studies of various ethical issues, readers are given
practical insight into the role ethics play in the
application of information technology. The discussions are
firmly grounded in the definitions and ideas presented by
the author. One of the strengths of the book is the
extensive coverage given to the general topic of ethics.
The reader is provided with a general introduction to
ethics; its history and future, as well as different
applications. Only after a general understanding of ethics
is achieved does Spinello move on to discuss the role
ethics play in issues such as privacy, security,
competition, and property. Only by considering possible
outcomes, ethical issues, and looking ahead to the
consequences of our transition into a technological
environment can these recent technological advancements
benefit society.

Springer, Claudia (1996). Electronic Eros, Bodies
and Desire in the Postindustrial Age. Austin: the
University of Texas Press. (Reviewed by Don Whitaker,
11/98)
What postindustrial delights lie at the
intersection of technology and eroticism? Springer
describes the human tendency to describe machinery in
terms of flesh and blood, and the '90's appetite for
reducing flesh and blood to beautiful circuitry, as
technoeroticism. Several manifestations of the
technoerotic are described here. The near- future is seen
to involve an inevitable melding of the human and the
computer, via both the downloading of the disembodied
personality and the inhabitation of a cyberspace
semi-reality, where sexual relationships transcend the
limitations of the body. For the computer adept with more
immediate appetite, an entire industry exists to furnish
him with sex- related game programs. Springer cites
scholarly and philosophical
writings as she explores these issues, as well as fiction,
cinema, and television. The subject matter is fascinating;
and she deals with these topics and more in a
surprisingly dispassionate style.

Sreberny-Mohammadi, A. and Mohammadi, A. (1994).
Small Media, Big Revolution: Communication Culture and the
Iranian Revolution. Minneapolis: University of Minnesota
Press. (Summarized by Foad Izadi, 11/4/96).
This book is an interesting recanting of how the
various elements that made up the Iranian Revolution used
communications technology to advance their goals. The book
describes how informal networks of "small" media emerged,
undermining the Shah's efforts to control the "big" media.
The authors argue that the Shah's modernization project
had created a dualistic society in Iran by the 1970s, one
side secular and the other religious. They show how the
Shah's technologically sophisticated media system was
culturally ineffective in creating legitimacy for the
regime. The revolution may be then understood as a victory
for the oral tradition of the mosque, as it pitted audio
cassette tapes of messages from the religious leaders
against communications system of the national press and
broadcasting.

Stephens, M. The Rise of the Image, the Fall of the
Word. Oxford University Press.
(Summarized by David Donnelly 12/13/98)
The premise of The Rise of the Image and the Fall
of the Word is contained in the title. While the declining
significance of words and the increasingly central role of
images in our culture isn't an original idea, this book
offers a new take no familiar lament.
What makes this volume unique is that the author,
Mitchell Stephens, a professor of journalism and mass
communication at New York University, argues that the
trend should not trouble us. Video has the potential to,
in his words, "present us with new mental vistas, to take
us to new philosophic places, as writing once did, as
printing once did."
It has he asserts, the potential to be "better
than print."

Tapscott, D. (1997). Growing Up Digital: the Rise of
the Net Generation McGraw-Hill. (Summarized by David Donnelly 2/11/98)
Two countervailing precepts ground our discussions
of cyberspace. One taps into our desires, the other into
our fears. Our resulting ambivalence is most evident in
our dialogues about the Internet and children.
Depicted as an immensely powerful tool for both
empowerment and corruption, the Internet poses a dilemma
for parents and policy-makers as they grapple with the
task of controlling perceived ill effects.
These regulators, according to Don Tapscott and
his Growing up Digital, have overstated the problems and
underestimated the benefits of digital technology and
misdirected their energies pursuing ill-conceived
solutions.
For the rest of the summary please see the review
in the
Houston
Chronicle.

Wallace, J. & Mangan, M. (1996). Sex, laws, and
cyberspace. NY:Henry Holt and Company, Inc. (Summarized by Shae Adkins, 11/4/96).
Wallace and Mangan's book examines the moral,
political and legal issues surrounding the proliferation
of the World Wide Web. First Amendment rights vs.
censorship provide the book's main thesis. In addressing
this tension, the authors rely upon interviews with the
key players at the center of this controversial debate.
Sex, Laws, and Cyberspace begins by addressing a
myriad of cases involving attempts to censor the Internet
and other on-line services. Cases concerning pornographic
bulletin boards (i.e., a California couple indicted for
offending the community standards in Tennessee) or
explicit, rather grotesque, stories posted on a Usenet
(i.e., a University of Michigan student expelled and later
charged with indirectly threatening a fellow student on
the Net) have given politicians the ammunition to enact
legislation such as the Communications Decency Act (CDA).
Though cases surrounding libel, copyright
infringement and encryption are less of a moral dilemma
compared to the obscenity issue; they are nonetheless an
important component of the censorship debate. In the
chapters on Prodigy, the Church of Scientology and the
Pretty Good Privacy (PGP) software, we see how a business,
a church and a government agency have all taken legal
action to silence discourse on various on-line topics.
The book also examines the legislative histories
of film, radio, television, telephone and telegraph.
Clearly, every new technology brings with it some good,
but at the same time it provides a vehicle for
transporting bad or useless ideas. Inevitably, there is
confusion over the question of how to handle such
technology. The powers that be feel a need to control the
technology for the overall safety of the public. In doing
so, they initially enact laws that are typically "hasty
and wrong" and the Internet is no exception (p. 232).
Thus, Wallace and Mangan feel that society would benefit
immensely if these leaders are first able to understand
the past of a communication technology before determining
its future.
Wallace and Mangan also provide a number of useful
solutions to address the problems of speech in cyberspace,
while avoiding infringement on freedom of speech. Most of
the rules set forth are for the benefit of the Courts and
the Legislature "who are making [the] decisions affecting
cyberspace" (p. 253). First and foremost, the authors
emphasize that the First Amendment applies to cyberspace
as it would to any other medium. Additionally, indecency
regulation, community standards and prior restraint are
not warranted on the World Wide Web. Because the Net is
essentially a printing press, the FCC should have no
jurisdiction. Furthermore, anonymity and cryptography are
"socially useful" for they protect an individual's right
to privacy (p. 257). Finally, the authors advocate a
voluntary self-rating system much like the one used for
the movie industry. Such a system "would not harm anyone's
rights" and would represent the only form of restriction
valid for cyberspace (p. 259).

Wolff, Michael Burn Rate -- How I survived the
Gold Rush Years on the Internet (1998). Simon & Schuster,
New York. (Summarized by Shirley S. Taylor, 11/98)
The charged relationships that were formed and
fell apart during the heyday of the Internet mother lode
being mined in the early 90's are vividly described in
this personal adventure through the wilderness of
cyberspace and a practical business world. The opportunity
to become decadently wealthy is aptly expressed in the
language of sexual slang that conveys the heady
overwhelming impulse of those participating in an orgy of
self-abandonment for anticipated, mind-boggling riches.

OTHER BOOKS:
- Dertouzos, M. (1997) What WILL be: How the new world
of information will change our lives. NY, NY: Harper
Edge.
- Gates, B. (1996) The Road Ahead (2nd ed.) NY,NY:
Penguin Books.
- Negroponte, N. (1995). Being Digital. NY, NY: Alfred
P. Knopf.
- Dyson, E. (1998) Release 2.1. NY, NY: Broadway
Books.
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